Key trends expected to have a significant impact on legal organizations in the next two years

Growing complexity of compliance areas

Increasing importance of legal technology

Ability to recruit and retain talent

Increased demand for specialization and a decline in generalist work

Law departments moving more work in-house (insourcing)

Greater price competition/new and alternative fee structures/cost-containment pressures

Growing impact of generative AI/ChatGPT

Coping with increased volume and complexity of information

Meeting changing client/company leadership expectations

Emphasis on improved efficiency/productivity

Growth of alternative legal service providers (ALSPs), including expansion of Big Four into legal services.

[The Wolters Kluwer Future Ready Lawyer Survey 2023]

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